Accessories Covered Under Warranty

Five-Year Warranty Statement

Lobena Hardware Sdn Bhd is dedicated to providing providing high-quality, rust-free furniture accessories. We stand behind the durability and performance of our products. Therefore, we are pleased to offer a comprehensive five-year warranty on our furniture accessories.

Warranty Coverage

This warranty covers any defects in material under normal use during the warranty period. During the warranty period, Lobena Hardware Sdn Bhd will deliver (Installation not included) parts that prove defective because of improper material under normal use. The warranty does not cover damage caused by human error.

Accessories Covered Under Warranty

The warranty specifically covers accessories such as furniture tracks, drawer slide, and rollers.

Claim Process

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Please contact our customer service department at:

Lobena Hardware Sdn Bhd Customer Service

• Email : lobenatrading8755@qq.com
• Phone : +6 010-239 8755
• Address : AL55, Lot 37102-E, Kg Baru Sungai Buloh, 47000 Sungai Buloh, Selangor,

When contacting us, please be prepared to provide:

• Proof of purchase (receipt or invoice).
• A detailed description of the issue.
• Photographs or videos of the defective product, if applicable.

We appreciate your trust in Lobena Hardware Sdn Bhd Furniture Fittings & Accessories and are committed to providing you with the highest level of customer satisfaction.